Legal & safety

Disclaimers

Information provided through this platform is for educational, organizational, and informational purposes only and should not be considered legal, financial, investment, medical, mental health, or tax advice.

General platform disclaimer

Hello Help is an independent community coordination and recovery-support platform. Hello Help is not:

  • A government agency
  • A law firm
  • A financial advisor
  • An investment advisor
  • A therapist or healthcare provider
  • A law enforcement agency
  • An emergency service

No guarantee disclaimer

Hello Help does not guarantee financial recovery, refunds, compensation, investigations, prosecution, regulatory action, government response, legal outcomes, placement with service providers, identity theft prevention, or crisis intervention outcomes. Participation in the platform does not create any attorney-client, therapist-client, fiduciary, or professional advisory relationship.

Public reporting disclaimer

References to investigations, warnings, enforcement actions, lawsuits, or public officials are based on publicly available reporting, regulatory notices, community submissions, and external sources available at the time of publication. Hello Help does not independently verify all claims submitted by users and does not make final determinations regarding criminal liability, fraud, innocence, guilt, or legal responsibility.

User submission disclaimer

Users are solely responsible for information they submit to the platform. Users agree not to knowingly submit false statements, defamatory content, impersonation, unlawful material, copyrighted material without authorization, or confidential information they are not authorized to share. Hello Help reserves the right to remove submissions or restrict platform access at its discretion.

Consent & information sharing disclaimer

By submitting information, users acknowledge that certain information may be stored within platform systems, included in anonymized or aggregated summaries, shared with third-party organizations only where consent is provided, and used for community coordination, educational materials, or advocacy efforts. Users may adjust participation and communication settings where available.

Third-party services disclaimer

Hello Help may reference or link to third-party organizations, products, resources, or services. Hello Help does not guarantee third-party services, endorse all third-party claims, control third-party policies or actions, or guarantee eligibility, availability, or outcomes. Users should independently evaluate all outside organizations and services before sharing information or making decisions.

Advocacy & government disclaimer

Hello Help facilitates organized, consent-based community communication and educational advocacy efforts. Participation does not guarantee government action, legislative changes, agency response, meetings with officials, investigations, or policy outcomes. Public officials, agencies, and organizations make independent decisions regarding all actions and responses.

Mental health & crisis disclaimer

Hello Help is not a crisis-response or mental health treatment provider. If you are experiencing thoughts of self-harm, suicidal thoughts, or an emergency, contact 988 Suicide & Crisis Lifeline, 911, local emergency services, or licensed healthcare professionals. Any emotional-support resources referenced through the platform are informational only.

Cybersecurity & data disclaimer

Hello Help uses commercially reasonable efforts to help maintain platform security and access controls. However, no online platform, software system, or electronic transmission can be guaranteed fully secure or error-free. Users should avoid uploading unnecessary highly sensitive information and should maintain their own personal cybersecurity protections.

No professional relationship disclaimer

Use of the platform does not establish an attorney-client, therapist-client, fiduciary, investment advisory, agency, or formal partnership relationship. Professional advice should be obtained directly from licensed professionals where appropriate.

Community content disclaimer

Views expressed by community members, users, volunteers, contributors, or external organizations do not necessarily reflect the views of Hello Help.

Volunteer & organization disclaimer

Participation by volunteers, nonprofit organizations, community groups, or outside contributors does not create employment, partnership, agency, or endorsement relationships unless explicitly stated in writing.

Jurisdiction disclaimer

Hello Help operates as an informational and organizational platform and may not be available or appropriate in all jurisdictions. Users are responsible for understanding local laws and regulations applicable to their location.

Final footer disclaimer

Hello Help exists to support organization, education, resource navigation, and constructive community coordination for individuals affected by financial harm and related hardship. Nothing on this platform should be interpreted as guaranteed recovery, legal advice, investment advice, or official government representation.

Information provided through the platform is for educational, organizational, and informational purposes only.